Australian Embassy

Indonesia

Address: Jalan H.R. Rasuna Said Kav C 15-16, Jakarta Selatan - Telephone: 2550 5555 - Fax: 2550 5467

Further help / links

On this page: Can I speak to someone personally at the Australian embassy? ♦ Can I come to the Australian Embassy? ♦ How can I make a complaint, compliment, or suggestion? ♦ Links

Application map:

Before you apply ► Applying ► After you apply ► Further help / links

Can I speak to someone personally at the Australian Embassy?

Immigration staff from the Immigration Section (Embassy) are at the AVAC (Jakarta only) to answer enquiries between 10am and 12pm every Tuesday.

You may also use email and the telephone to communicate directly to the Immigration Section. Emails are reviewed daily and you will receive a reply within 48 hours. Our telephone service operates every weekday.

Can I come to the Australian Embassy?

The Embassy has Airport-like security and clients are not generally seen at the Australian Embassy. See the information and contact details above if you wish to contact us.

How can I make a complaint, compliment, or suggestion?

The Immigration Section of the Australian Embassy welcomes your contact and your feedback. You may send us an email, complete an online feedback form. For more information about feedback, including DIAC’s feedback policies, see the Feedback section of the immigration website.

Further help / links

Can I speak to someone personally at the Australian Embassy?

Can I come to the Australian Embassy?

How can I make a complaint, compliment, or suggestion?

Links: