- Home
- About us
- Visas and migration
- Travelling to Australia
- Services for Australians
- Doing business with Australia
- Study in Australia
- Development cooperation
- Media
- About Australia
- Australia- Indonesia relationship
- Events
- Bahasa Indonesia
Applying
On this page: Things to remember when completing an application ♦ How do I pay the application fee? ♦ Checklists - What documents do I need to provide? ♦ How (where) do I submit my application?
Application map:
Things to remember when completing an application:
It is strongly recommended that you:
• read ALL of the instructions on the front of the application form.
• Complete ALL the required details on the application form
• Include ALL relevant documents and evidence with your application, as per the checklist
• do not give false or misleading information, or your application may be refused
• submit your application early.
How do I pay the application fee?
Payments can be made by cash, bank cheque, or credit card. Payments in Indonesia can only be made (processed) in Indonesian Rupiah. This is an Australian Government requirement. If you pay the application fee with an Australian Credit card, the Australian dollar (AUD) amount that will be debited from your account will depend on the exchange rate used by your bank that day – it may not be exactly equal to fee advertised by the Immigration Department in Australia.
Alternatively, a friend or relative in Australia may pay the Australian dollar application fee at any Immigration Office in Australia. They will forward the receipt to you, which you can then attach to your application as evidence of the payment of the application fee.
Checklists - What documents do I need to provide?
All the checklists give you general information, links to the application forms, and other documents that you need for each visa type.
How (where) do I submit my application?
1) At the Australian Visa Application Centre (AVAC).
The Immigration Section has an agreement with VFS Global to provide Australian visa collection services in Indonesia through the AVAC. Although applications are submitted at the AVAC, visa decisions are only made by immigration staff at the Australian Embassy in Jakarta or the Australian Consulate General in Bali.
When submitting your application with the AVAC, no appointment is required, staff can verify photocopies of documents, you can receive basic visa information from the AVAC staff, they have a tracking service for your passport, have longer opening hours, parking facilities, close proximity to public transport, and a courier option if you live outside of Jakarta. A fee of 160,000Rp per passport is charged by the AVAC for their services.
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
The AVAC address and contact details in Jakarta, are:
Australian Visa Application Centre
Level 22, Plaza Asia
Jl. Jenderal Sudirman Kav. 59
JAKARTA SELATAN – 12960
Opposite Pintu 1/Gate 1 Senayan
Application opening hours: 830am to 4pm – Monday to Friday
Email: info.diacid@vfshelpline.com
Website: www.vfs-au-id.com
Enquiry helpline: (+62)(021) 51401590 or 51401591
The AVAC address and contact details in Bali, are:
Australian Visa Application Centre
Perkantoran Duta Wijaya, Unit 12
Jl. Raya Puputan, Renon
Denpasar, BALI - 80225
Application opening hours: 830am to 4pm – Monday to Friday
Email: info.diacbali@vfshelpline.com
Website: www.vfs-au-id.com
Enquiry helpline: (+62)(0361) 264958
Track your passport if you have submitted your application with the AVAC.
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
Immigration staff from the embassy are available at the AVAC to discuss migration applications by appointment (in Jakarta) between 10am and 12pm on Tuesdays. Contact the AVAC (details above) to book an appointment.
2) Using an agent
You may use also use a registered migration agent, travel agent or student education agent who can submit your visa application for you.
3) Citizenship and Declaratory visa applicants
Citizenship and Declaratory visa applications can be submitted directly at the Immigration Section by post, or in person (email the embassy to make an appointment).
4) Postal and courier mail
If you are sending your application by post or courier, your application should:
• clearly state your full name, KTP number, and contact details
• include a pre-paid return envelope / return-courier advice
• be in a sealed envelope, and be clearly addressed to:
Australian Embassy (Immigration Section)
Jalan H.R. Rasuna Said Kav C15-16
Jakarta Selatan 12940
Note that courier delivery hours are on weekdays between 8am and 5pm.
Application map:
Before you apply ► Applying ► After you apply ► Further help / links