Australian Embassy
Indonesia
Address: Jalan H.R. Rasuna Said Kav C 15-16, Jakarta Selatan - Telephone: 2550 5555 - Fax: 2550 5467

Passport Processing Procedures

Measures to enhance Australia’s Passport Security

From 1 December 2003, missions overseas will no longer have the facility to issue full validity passports. It will be important therefore for citizens living in Indonesia to plan well ahead to allow plenty of time when seeking a replacement passport.

The changes are part of continuing measures to enhance the integrity of Australia’s passport issuing system in the current global security environment. The key changes include:

The current global security environment is the major driving force behind the decision to regionalise passport production and the use of new specialised printing and laminating equipment which will allow the delivery of a standardised, high quality, and much more secure passport system.

From December 2003, Australian missions abroad will not be able to issue full validity passports across the counter. The Jakarta Embassy and the Bali Consulate-General will continue to accept lodgement of application forms, conduct passport interviews, confirm entitlement to an Australian passport and carry out local identity checks. However, in most cases the passport will be issued by the regional production centre in Canberra.

The turn-around time for this service will be 10 working days, calculated from time of lodgement until the replacement passport is received back by the mission. Citizens will have the option of collecting the passport from the Embassy / Consulate or having it despatched (by secure mail or courier) to their residential address. While the Australian Consulate Medan will continue to accept passport applications, the 10 working days will be calculated from when the application is received by the Embassy in Jakarta.

For Australians living in Indonesia, good planning will enable them to have a full validity document issued at a regional production centre and returned to the post within the same 10-day turn-around time that now applies in Australia.

Where Australians have an urgent unforeseen need to travel and cannot wait to receive their full validity passport, the option will exist for posts to issue a limited validity Emergency Passport in a time-frame to meet the client's travel needs. The Emergency Passport has the same look, feel and security as a full validity document but contains only four visa pages. Its validity will be restricted to meet the immediate travel needs of the client. An Emergency Passport will only be issued where the applicant can prove his / her Australian citizenship and identity and will attract payment of the additional priority processing fee (currently $73).

Additional information can be found on the passports web site www.passports.gov.au