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Hints for Citizens

You & Your Family

• Consider obtaining a mobile phone and ensure that the batteries are kept charged.
• Keep sufficient funds on hand to meet likely contingencies in the event that banks are closed (eg. for the payment of household staff and the fiscal).
• We have been advised by the Fiscal Section of the Directorate General of Taxes that the fiscal (a tax that residents of Indonesia, including KITAS holders, must pay before departing the country - currently IDR1,000,000) may be paid in advance at some banks. The prepaid fiscal receipt is only valid for the period of the fiscal year (ie, 1 January - 31 December) and is not refundable, however if your travel plans change, this payment may be used for income tax purposes for that fiscal year. Changes in travel plans within the same fiscal year should be reported to the bank where you paid the fiscal.
• Keep photocopies of important documentation (passports, birth certificates, ID cards etc) handy so that you have some record in the event that your documents happen to be in the hands of local authorities at the time of an emergency. In the event that we need to issue you with an emergency travel document it would also be helpful if you kept on hand a small supply of passport photographs.
• Ensure that all travel documents and/or visas are in order. If you or your dependents do not hold an Australian passport or valid entry documentation (visas) for Australia, please make arrangements to remedy this.
• Always have adequate supplies of food and water on hand in the event that shops are closed and you are "housebound" for several days.
• Ensure that your health/medical insurance is in order.
• Keep adequate supplies of medicine and toiletries, particularly for young children and those who have on-going health problems.
• Make a list of emergency contact numbers and keep it handy (copies by the phone, in the car etc).
• As a result of the current economic climate in Indonesia incidences of theft are increasing. We recommend that you take common-sense precautions to guard against such theft, eg, be alert - don't wear a lot of jewellery or carry large amounts of cash when on the street. Keep your vehicles locked with the windows wound up at all times (take particular care when stopped at traffic lights) and, be particularly cautious when travelling by taxi.

Your Home

• Have contingency plans for the protection of your residences and property during a period of absence, and, if necessary, make arrangements for the care of your pets.
• Ensure that household staff are briefed on the importance of the security of your residence (not to allow entry to anybody without your prior approval), keep doors and gates locked at all times.
• Check that you have adequate/relevant insurance cover for your property. If you have not already prepared one, it might be useful to prepare an inventory of your household effects for insurance purposes.
• Ensure that your residence is equipped with standard safety appliances, such as fire extinguishers and blankets, alarms, first-aid kit. Ensure that your household staff are familiar with the use of this equipment, and communications equipment (use of phone/fax machines, mobile phones etc).
• Ensure that you have a reliable radio with adequate battery supplies.

Your Vehicle

• Ensure that your motor vehicle is maintained in good working order and the petrol tank is kept topped up.
• Carry a first-aid kit in your vehicle.
• You might consider keeping a small supply of drinking water in the car.
• Try to familiarise yourself with local roads and possible alternate routes to the airport, hotels etc.
• Have a reliable street map, especially of your own district.

What We Are Able To Do For You

• Provide advice via our bulletin system to assist you to make your own informed decision on whether or not you should depart Indonesia in the event of an emergency. Should a further crisis develop, and we were to issue advice that Australians should leave, then we would encourage you to act on such advice and make arrangements for yourself and any dependents to leave as soon as possible by commercial means. Citizens should not rely on the Government to provide RAAF or charter aircraft to assist with their departure from the country in the event of a crisis. This course of action would only be considered if other means of commercial transport were exhausted, at which time it would be a complicated, and costly, exercise.
• Issue Australian citizens with an emergency travel document (of a limited validity) to assist you to depart Indonesia in the event that you do not have access to your passport. To assist us in issuing such a document it would be helpful if you are able to provide original, or at least copies, of documents (birth certificate, citizenship certificate, and forms of identification). It would also be helpful to keep a small supply of passport photos on hand.
• Embassy officers would be on hand at major points of departure from Indonesia to facilitate the boarding of charter flights (such flights would only be provided by the Government if commercial flights were unavailable).

What We Are Not Able To Do

• Provide protection services at your residences or look after property and pets after your departure.
• Collect you from your residence at a time of crisis. Please keep in mind that if you are not able to get out of a particular area, we might not be able to get in to you.
• Provide accommodation at the Embassy.
• Provide detailed advice on all roads and areas of Jakarta at any given time.
• Arrange commercial airline bookings/hotel reservations on your behalf.

Transport

We would envisage that in most circumstances Australian citizens would make their own arrangements to travel to the airport. Should an assessment be made that the security situation warranted it the Embassy would make every endeavour to facilitate transport from holding areas in the city to the airport.

Payment of Fiscal Tax

A. Outside the Airport

1. Bank Internasional Indonesia (BII)
   Plaza Bll Menara 2
   JI. M H Thamrin Kav.22/No.51 Jakarta Pusat
   Phone: (021) 2300888
2. Bank Buana Indonesia (BBI)
   Cabang Asemka
   Jl. Asemka No. 32-36
   Jakarta Barat
   Phone: (021) 260 1051
3. Bank Buana Indonesia (BBI)
   Cabang Harmoni
   JI Gaj ah Mada No. I A
   Jakarta Barat
   Phone: (021) 633 0585

B. At the Airport

1. Bank Intemasional Indonesia (BII)
2. Bank Buana Indonesia (BBI)
3. Bank Bukopin
4. Bank BCA
5. Bank Lippo
6. Bank Mandiri

Documents required: Valid Passport, Ticket/flight number.

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