Australian Embassy
Indonesia
Address: Jalan H.R. Rasuna Said Kav C 15-16, Jakarta Selatan - Telephone: 2550 5555 - Fax: 2550 5467

Services for Australians Overseas

Consular and Passport Services

The Australian Embassy has introduced interim consular and passport arrangements following the bomb attack on 9 September 2004.
Arrangements have been made for consular and passport services to be available by appointment only between 8.00am - 12.00pm and 1.00pm - 4.00pm Monday to Friday. The contact number for appointments for consular services is (021) 2550 5500. Clients will only have access to Embassy by appointment.

What we can and cannot do

Assisting Australians overseas within limits

Consular Officers provide a wide range of services for Australian citizens in Indonesia. These include issuing passports; assisting citizens in trouble; providing lists of local doctors and lawyers; witnessing signatures and other notarial services; voting facilities for Federal and some State elections; and providing the latest consular travel advices. For a full list of what we can and cannot do for you please have a look at the Consular Services Charter page.

Travel information for Australians

Get the latest travel advisories and other traveller hints from the Department of Foreign Affairs and Trade.

Passports

Apply for a passport online

Passports Information:

On-line registration for Australians overseas

We encourage use of this online registration service by Australians planning to reside overseas for extended periods, and those travelling to locations where there are security risks.

Living in Country

All enquiries relating to Centrelink matters (including qualification rules for payments and services) should be referred to Centrelink. Centrelink can be contacted through the following:

International Free Call: 001 803 61 035 *

Website http://www.centrelink.gov.au

Fax: +61 3 6222 2799

Email: international.services@centrelink.gov.au

Mail: GPO Box 273, Hobart TASMANIA 7001, Australia

* Please note that a free call may not be available from every location within the country and may not be free from mobile or public phones. If using a pay phone, the caller will need to insert coins or a card as for a local call and this may not be refunded at the end of the call.

Contact Information for Consular and Passport Services

Australian citizens requiring immediate assistance in a genuine emergency situation may contact the Consular Operations Centre in Canberra on the international Free Call number: 001 803 061 2034
or by reverse charges call to: 61 2 6261 1446

Jakarta
Australian Embassy
Jl H.R. Rasuna Said Kav C15-16
Jakarta Selatan 12940
Telephone: (021) 2550 5500
Fax: (021) 2550 5499 
After hours: (021) 2550 5555
Email: consular.jakarta@dfat.gov.au
Office hours: Monday to Friday 08.00 - 12.00 & 13.00 - 16.00 except for Public Holidays

Bali
Australian Consulate General
Jalan Tantular No. 32, Renon
Denpasar, Bali, 80234
Telephone: (0361) 241 118,
Fax: (0361) 221 195 (DFAT)
Fax: (0361) 241 120 (Immigration)
Email: bali.congen@dfat.gov.au
Website: www.bali.indonesia.embassy.gov.au
Office hours: Monday to Friday 08.00 - 16.00

Medan
Australian Consulate
Australia Centre
Jl R.A Kartini No 32
Medan 20152
Telephone: (061) 415 7810, 455 4520, 455 4504
Fax: (061) 415 6820
Email: info@acmedan.com
Office hours: Monday to Friday 08.30 - 20.00, Saturday 09.00 - 13.00

Former residents

A gateway to information about Australian benefits, payments and services 

Returning to Australia

Handy information for Australians or residents returning from a holiday or moving back to Australia.

Taking cats and dogs to Australia

Elections

Check your enrolment online

Frequently Asked Questions

 

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