Australian Embassy
Address: Jalan H.R. Rasuna Said Kav C 15-16, Jakarta Selatan 12940 - Tel: 2550 5555 - Fax: 2550 5467

Services for Australians Overseas

On-line registration for Australians overseas

We encourage use of this online registration service by Australians planning to reside overseas for extended periods, and those travelling to locations where there are security risks.

DFAT’s Consular Privacy Collection Statement can be accessed at

Consular and Passport Services

Consular and passport services are available by appointment only between 8.00am - 12.00pm and 1.00pm - 4.00pm Monday to Friday. The contact number for appointments for consular services is (021) 2550 5500. Clients will only have access to Embassy by appointment.

What we can and cannot do

Assisting Australians overseas within limits

Consular Officers provide a wide range of services for Australian citizens in Indonesia. These include issuing passports; assisting citizens in trouble; providing lists of local doctors and lawyers; witnessing signatures and other notarial services; voting facilities for Federal and some State elections; and providing the latest consular travel advices. For a full list of what we can and cannot do for you please have a look at the Consular Services Charter page.


Apply for a passport online

Passports Information:

Applying for Australian Citizenship

Citizenship processing in Indonesia is managed by the Immigration Section at the Australian Embassy. The following link provides local information on Australian Citizenship

Travel information for Australians

Get the latest travel advisories and other traveller hints from the Department of Foreign Affairs and Trade.

Living in Indonesia

All enquiries relating to Centrelink matters (including qualification rules for payments and services) should be referred to Centrelink. Centrelink can be contacted through the following:

International Free Call: 001 803 61 035 *

Website http://www.centrelink.g

Fax: +61 3 6222 2799


Mail: GPO Box 273, Hobart TASMANIA 7001, Australia

* Please note that a free call may not be available from every location within the country and may not be free from mobile or public phones. If using a pay phone, the caller will need to insert coins or a card as for a local call and this may not be refunded at the end of the call.

Contact Information for Consular and Passport Services

Australian citizens requiring immediate assistance in a genuine emergency situation may contact the Consular Operations Centre in Canberra on the international Free Call number: 001 803 061 2034
or by reverse charges call to: 61 2 6261 3305

Australian Embassy
Jl H.R. Rasuna Said Kav C15-16
Jakarta Selatan 12940
Telephone: (021) 2550 5500
Fax: (021) 2550 5499 
After hours: (021) 2550 5555
Email: consular.jakarta
Office hours: Monday to Friday 08.00 - 12.00 & 13.00 - 16.00 except for Public Holidays

Australian Consulate General
Jalan Tantular No. 32, Renon
Denpasar, Bali, 80234
Telephone: (0361) 241 118,
Fax: (0361) 221 195 (DFAT)
Fax: (0361) 241 120 (Immigration)
Email: au
Office hours: Monday to Friday 08.00 - 16.00

Former residents

A gateway to information about Australian benefits, payments and services 

Returning to Australia

Handy information for Australians or residents returning from a holiday or moving back to Australia.

Taking cats and dogs to Australia


2014 Griffith by-election

A by-election for the federal electoral Division of Griffith in Queensland will be held on Saturday 8 February 2014.

You can check if you are enrolled in the Division of Griffith, enrol or update your enrolment details at The deadline to enrol is 8.00 pm AEST Monday 13 January 2014.

In-person voting will not be available outside of Australia for this by-election. If you will be overseas on by-election day, you can apply for a postal vote or you can vote in person in Australia before you go.

To apply for a postal vote visit You should ensure that you apply for a postal vote as soon as possible to allow enough time for the ballot papers to reach you overseas before election day.

For more information, visit the AEC website at or contact the AEC via email ( or telephone (+61 2 6273 8606).

Australian Electoral Commission (AEC)

Check your enrolment online

Frequently Asked Questions